Legal Service Plan

Legal Service Plan  

Overview

Legal counsel is expensive. The average hourly rate for a lawyer is $284.1 With LegalShield, you have access to an entire law firm for one low monthly rate. From real estate to divorce advice, speeding tickets to will preparation and more, our dedicated law firms will help with any matter–no matter how trivial or traumatic it may seem.

 

Tell Me More

LegalShield is there for you, your spouse and your children. Affordable legal protection is only $7.36 per pay period.

The LegalShield Plan includes covered services in the following categories:

  • Estate Planning
  • Family Matters
  • Financial
  • Auto
  • Home
  • Advice and Consultation
Enrollment

You are eligible to enroll during any qualifying event (new hires, life events) or during the voluntary open enrollment period.

 

To enroll, call 1-800-698-2849, or click the “Enroll Now” button below.

References

These form(s) are in Adobe Acrobat Reader (PDF) format and are available for downloading and printing.

 

LegalShield Benefit Overview
LegalShield Microsite

FAQS

Answers about the plan, including eligibility, options, enrollment, customer service and more.
  • Who is the provider?

    LegalShield has dedicated law firms in 50 U.S. states and four provinces in Canada. The lawyers have been with their respective law firm for an average of 22 years and have a range of experience. This allows them to advise members through a variety of everyday legal matters from family, auto/home and financial. All legal matters are handled 100% in network and there are no claim forms to fill out or call center to navigate through.  
  • How can this help me?

    The LegalShield plan includes the following areas of coverage:

    • Advice and Consultation
      • Demand letters and phone calls made on the participant’s behalf
      • Document Review
      • Telephone and Office Consultation
    • Family Matters
      • Administrative Hearing
      • Adoption
      • Domestic Violence Protection
      • Elder Care Issues
      • Guardianship or Conservatorship
      • Immigration Assistance
      • Incompetency Defense
      • Juvenile Court Defense
      • Name Change
      • Prenuptial Agreement
      • Divorce
    • Auto
      • Driver’s License Restoration
      • Motor Vehicle Property Damage
      • Moving Traffic Violations
    • Estate Planning
      • Living Will/Physician’s Directive
      • Power of Attorney
      • Probate
      • Trusts
      • Wills and Codicils
    • Financial
      • Affidavits
      • Bankruptcy
      • Civil Litigation
      • Consumer Protection
      • Debt Collection
      • Identity Theft
      • Personal Property
      • Promissory Notes
      • Small Claims Assistance
      • Tax Audit and Collection Service
      • Personal Injury
    • Home
      • Boundary or Title Disputes
      • Bankruptcy
      • Deeds
      • Eviction and Tenant Problems
      • Foreclosure
      • Garnishment
      • Home Equity Loan
      • Mortgages
      • Property Tax Assessments
      • Purchase /Sale of Home
      • Repossession
      • Zoning Applications
    • Additional Benefits
      • 24/7 Emergency Legal Access
      • 25% Preferred Member Discount
      • Free Legal Forms
      • Convenient Mobile App
  • Who is covered?

    The LegalShield Plan covers the participant (employee), participant’s spouse, and dependent children under 26 years of age.
  • When can I enroll?

    As a new hire, you can enroll during your new hire enrollment period. Outside of your new hire enrollment period, enrollment is limited to a qualified life event or the voluntary open enrollment period.

  • After enrolling how can I start to use this benefit?

    LegalShield will send you a member number and instructions on how to create your account along with contact information for your dedicated provider law firm when your plan becomes effective. You will need this member number to create your LegalShield account on www.mylegalshield.com. You will be asked to create a username and password.

     

    Once you have created your account you will use your account login credentials to login to the mobile app. You can call your provider law firm directly for legal assistance and provide them with your member number or directly call them through the mobile app at the tap of a finger.

  • How do you download the LegalShield app?

    The LegalShield mobile app is available for download on both Apple and Android devices. Once downloaded you will be asked to login, to login you will use the account username and password you created when setting up your account at mylegalshield.com.

  • What are the features of the LegalShield app?

    The features of the LegalShield mobile app include:

    • Direct access to a dedicated law firm
    • Easily begin Will preparation
    • Speeding ticket review
    • Access to free legal forms
    • 24/7 emergency legal access
    • And more!
  • How do I cancel or change my membership?

    You can only cancel your membership at your company’s next open enrollment.

    To make any of the below coverage changes, please call Member Services*.

    - Dependents
    - Names
    - Address, etc.

     

    *Please note a dependent cannot call in and make changes to coverage.

  • What happens to my coverage if I terminate employment?

    Upon termination, participants will receive information from LegalShield with options and instructions for continuing coverage directly with LegalShield. Coverage options and monthly costs will be the same as the current group plan and rate. If coverage is not continued, benefits will end 45 days after employment is terminated.
  • What is considered a legal emergency?

    The participant receives toll-free telephone access to the provider law firm on a 24 hour per day basis- by calling 877-825-3797 for the following covered emergencies:

     

    1. Anytime the participant is in the presence of a law enforcement officer that may detain him/her.
    2. Anytime the participant is in the presence of a law enforcement officer or agency representative who is attempting to take away the participant’s child(ren).
    3. If the participant is involved in an accident that results in bodily harm or physical injury.
    4. The participant is being served with a warrant.

This is a general overview of the legal plan coverage available from LegalShield for illustration purposes only.

 

Contact Us

 Address
Cook County Voluntary Benefits
12421 Meredith Drive
Urbandale, IA 50398
 Phone:
1-800-698-2849
 Hours
 M-F 8a-5p CT
 Email
customer.service@mercer.com
Mercer's Role & Compensation

Details of Mercer disclosure of the compensation.