Every year millions of people have their identity stolen. IDShield provides the identity theft protection and identity restoration services you not only need but deserve.
Have you ever used public wi-fi? Have you ever lost your wallet or left a credit card behind? Have you ever been worried about becoming a victim of identity theft?
All day, every day, IDShield members are empowered and protected through our team of licensed private investigators. Protecting the identities of families and individuals has been our business since 2003.
IDShield is there for you, your spouse and up to 10 dependents. An individual plan is $3.21 per pay period or $5.98 per pay period for the family plan.
IDShield Plan Benefits Include:
Answers about the plan, including eligibility, options, enrollment, customer service and more.
Who is the provider?
IDShield, a division of LegalShield, provides identity theft protection in all 50 states plus 4 Canadian provinces. They protect over 1 million lives and support their customers everyday with 24/7 customer support.
Their team of US based specialists and Licensed Private Investigators are the most knowledgeable in the industry. With their unlimited recovery promise they offer a level of service unmatched in the Identity Theft industry.
How can this help me?
Benefits of IDShield include:
For more information, please visit http://benefits.legalshield.com/cookcounty.
Who is covered?
Individual Plan: Covers the participant (employee).
Family Plan: The IDShield Family Plan covers the participant (employee), participant’s spouse/partner, and up to 10 dependent children under the age of 26. Consultation, monitoring and restoration services are provided to dependent children under the age of 18. Consultation and restoration services are provided to dependent children ages 18 to 26.
When can I enroll?
As a new hire, you can enroll during your new hire enrollment period. Outside of your new hire enrollment period, enrollment is limited to a qualified life event or the voluntary open enrollment period.
After enrolling how can I start to use this benefit?
IDShield will send you a member number and instructions on how to create your account when your plan becomes effective. You will need this member number to create your IDShield account at www.idshield.cloud/login. You will be asked to create a username and password and answer questions to verify your identity to completely set-up your identity and credit monitoring. This is important because verification of your identity is needed to start the credit monitoring service. Once you have verified your identity you can enter in your personally identifiable information to be monitored. If you enroll in a family plan this is where you can enter any qualified dependent children to be monitored as well. For a spouse/partner to monitor their information a separate account will need to be created.
Once you have created your account you can download the mobile app and simply login with your created login credentials.
How do you download the IDShield mobile app?
The IDShield mobile app is available for download on both Apple and Android devices. Once downloaded you will be asked to login, to login you will use the account username and password you created when setting up your account at www.idshield.cloud/login.
How do I cancel or change my membership?
You can only cancel your membership at your company’s next open enrollment.
To make any of the below coverage changes, please call Member Services*.
- Address, etc.
*Please note a dependent cannot call in and make changes to coverage.
What happens to my coverage if I terminate employment?
Do I have to be a victim of identity theft to use these services?
How often are alerts sent?
Identity and credit threat alerts are sent daily. If a hard credit inquiry is made the alert will be sent in real-time.
Who is covered with the $1 Million Protection Policy?
IDShield's protection policy provides coverage for expenses and legal costs incurred by the participant and or the participant’s spouse/eligible dependents. This policy covers expenses for the following events if a stolen identity event or unauthorized electronic funds transfer is reported: