Group Accident Insurance | Aflac

Group Accident Insurance | Aflac

Group Accident Insurance

Helps ease the financial impact that comes with unexpected accident expenses.

Here's what you need to know

Group Accident Insurance is a valuable financial resource if a covered accident takes you (and your budget) by surprise.


No one plans to be injured in an accident – they always happen without warning. You can, however, be prepared for the unexpected expenses associated with an accident by enrolling in Group Accident Insurance. Once you’re enrolled in this coverage, you’ll be better prepared with an added cushion of financial security that’s specifically designed to help take the sting from your accident-related bills.


  • Pays a lump-sum benefit payment to use however you see fit
  • The payment is made directly to you (unless otherwise assigned)
  • It can help pay out-of-pocket expenses related to medical care associated with covered accidents 
  • In addition to medical care, you may use it to pay for things like childcare, lodging, or over-the-counter medication


You can collect this benefit in addition to other coverage you have, including your employer’s major medical plan, any other type of medical coverage, disability insurance, or other benefits you may be eligible to collect. However, it is NOT a substitute for these coverages and does not meet minimum essential coverage as defined by federal law.

Healing from an accident injury can be costly to your budget in 2 ways:


  • Bills. Accidents may have unexpected out-of-pocket costs that take you by surprise. The list includes deductibles, copays, and any expenses that aren’t covered at all. All of these can put a serious dent in your savings.  
  • Lost wages. Your accident recovery could mean taking time out of work – either a little or a lot, depending on your needs. Or a family member might need to take time off to drive you to medical appointments or assist you in other ways. Either could impact the paycheck your family may rely on to keep everything on track. No one wants to struggle to pay regular bills with a reduced income while on the mend.

You may use your Group Accident Insurance benefits any way you choose. It’s 100% your call how to spend the money you receive, without limitations or approvals from your major medical insurance. You can use it to help pay for medical expenses or non-medical expenses – anything that becomes a financial concern if you lose income while you’re out of work.


Access to this insurance can help you financially while you recover from your accident. Having less financial worry can mean a more positive mindset for focusing on your recovery.

These are the periods when you are eligible to enroll for Group Accident Insurance:

  • Within your 31-day new hire enrollment period 
  • Within 31 days of a qualifying life event (you get married, have a baby, etc.)
  • During your employer’s annual enrollment 


Keep in mind: If you enroll during these timeframes, you have what is called "guaranteed issue," which means you may qualify for coverage without answering health questions. You must have this insurance in place before an accident happens in order to be eligible to collect the benefit when you need it.  

These form(s) are in Adobe Acrobat Reader (PDF) format and are available for downloading and printing.


Group Accident Insurance Guide

Rate Chart

Claim Form

Customer Service Website

How It Works

Number one Enroll now icon

You enroll in coverage

Number two Ambulance icon

After coverage is in effect, you are injured in a covered accident

Number three Giving money icon

Receive a lump-sum payment

Number four moneybag icon

Use your money however you want

You are injured in a covered accident.

That’s when Group Accident Insurance comes in.

Because you have Group Accident Insurance, you get a cash benefit payment you can use for out-of-pocket expenses – or even put toward regular monthly bills.

Frequently Asked Questions

    Handshake Icon
  • Who is Aflac?



    Aflac helps provide financial protection and peace of mind to millions of policyholders in the U.S. and Japan – allowing customers to focus more on recovery, not financial stress. When an insured gets sick or hurt, Aflac pays cash benefits fairly and promptly directly to the insured (unless otherwise assigned).

  • money paper icon
  • When is a benefit paid under the plan?

    Once your coverage is effective, you’ll receive benefits for a covered accident. These benefits vary by state and may have other limitations and exclusions that may affect what’s payable. Refer to the plan documents for complete details.
  • people icon
  • Who in my family is eligible for this program?

    Members of your family who are considered eligible to enroll for this insurance include:

    • You – if you are an active employee working 16+ hours per week 
    • Your spouse – age 18 and older 
    • Your child(ren) – under age 26 


    You must be enrolled in coverage for members of your family to also enroll.  

  • hand coin icon
  • How much does this insurance cost?

    This is group insurance offered at group rates. Refer to the Rate Chart in the Forms & resources tab.
    medical-clipboard icon
  • Do I have to answer health questions or take a medical exam?

    No, you don’t. If you enroll during your eligible enrollment periods, you have "guaranteed issue," which means you may qualify for coverage without answering health questions.
  • transition circle icon
  • What if my employment status changes?

    Good news! If you leave or retire from your current employer, you can continue your coverage without interruption (subject to applicable law and the plan’s terms and conditions). Although payroll deduction will no longer be available, you can opt for other payment methods such as direct bank account deduction, credit card billing or home billing. Higher rates may apply.
  • calendar icon
  • When would my coverage start?

    For annual enrollment, coverage is effective on the date shown on the Certificate after the application is received and approved. You must be actively at work on the coverage effective date.


    For new hires and qualifying life events, coverage is effective the first of the month following the enrollment form approval date, provided the eligibility requirements are met.

  • wallet money icon
  • Am I really free to use the payment any way I choose?

    Yes, you are! There are no restrictions or requirements about how you can use your accident cash benefit. Accidents aren’t something you can plan for – but you can be prepared with extra cash when one catches you off guard. You’re free to use this money on anything you choose, including out-of-pocket medical expenses and/or non-medical expenses. It can feel empowering to have this kind of flexibility.

  • Cancel icon
  • How do I cancel my policy?

    Call Aflac Customer Center at 800-433-3036 for cancellation procedures.

Are you ready To Enroll?

You are eligible to enroll during any qualifying event (new hires, life events) or during the open enrollment period.

Do You Need Help?

Our team is ready

M-F 8a-5p CT

Phone Number: 1-800-698-2849
  • Legal Disclaimers

    Continental American Insurance Company (CAIC), a proud member of the Aflac family of insurers, is a wholly-owned subsidiary of Aflac Incorporated and underwrites group coverage. CAIC is not licensed to solicit business in New York, Guam, Puerto Rico, or the Virgin Islands. This is a brief product overview only. Products and benefits vary by state and may not be available in some states. Plan design and optional benefits are selected at the employer level. The plan has limitations and exclusions that may affect benefits payable. Refer to the plan for complete details, limitations, and exclusions.


    For groups sitused in California, group coverage is underwritten by Continental American Life Insurance Company. For groups sitused in New York, coverage is underwritten by American Family Life Assurance Company of New York.


    Columbia, South Carolina


    AGC2400682            EXP 6/25

  • Mercer's Role & Compensation